A Promise to Shepherd Nation …
Shepherd Scopes simply provides the best hunting and tactical gear on the market today. We stand by our products whether they be rifle scopes, red dot sights, or thermal camera based scopes from the moment they come out of the clean room until they are retired from the field. In the unlikely event that somethings breaks in one of our high quality scopes our guarantee means that we will repair or replace your Shepherd scope. From the moment you buy one of our scopes we are your partner in ensuring that our scope performs to the highest standards. When you buy a Shepherd Scope we stand with you and your scope for life.
PRODUCT WARRANTY AND REFUND POLICY
Shepherd Scopes guarantees its product(s) against any defect in workmanship and/or material for the lifetime of the original purchaser (excluding electronic components). Our warranty does not cover any damage caused by any abuse, attempted repair by other than our service department, or customer satisfaction. Shepherd Scopes will repair or replace any product found to be defective. Shepherd Scopes will not refund any scope that has been mounted, used on a gun, marked, and/or altered in any way from its original, manufactured quality. Any instance otherwise noted will be individually appraised as deemed proper by Shepherd Scopes.
The Shepherd Scopes Warranty will not cover loss, theft, deliberate damage, or cosmetic damage that does not hinder the performance of the product.
CORRECTION OF NONCONFORMINTIES IN THE MANNER PROVIDED ABOVE, SHALL CONSTITUTE FULFILLMENT OF ALL LIABILITIES OF SHEPHERD SCOPES, TO BUYER, WHETHER BASED OF CONTRACT, NEGLIGENCE OR OTHERWISE WITH RESPECT TO, OR ARISING OUT OF ITS PRODUCT(S).